We Couldnt Find a Message With the Keyword please Try Again or Explore More Options in

Check this list for common problems you may feel when y'all enter your Microsoft business relationship or product central while redeeming your Office product at https://office.com/setup and https://microsoft365.com/setup associates:

I become a language or geographical fault

This can happen if try to redeem a product central purchased in another state or region. Check this listing for troubleshooting tips.

My state or region isn't listed

I get the error "This product central isn't meant for your region"

I get the error "Sorry, we tin't utilise this product key considering your current subscription was set up in another state/region"

What are the limits for Microsoft accounts?

Read these tips if y'all have multiple product keys or a lot of devices.

View Microsoft account limits

Product cardinal errors on Function.com/setup and Microsoft365.com/setup

Hither are the mutual errors and how to fix them.

This product fundamental has already been used

Your production cardinal can only be redeemed once. Information technology isn't meant to be re-used or shared. If yous get a bulletin that your production central has already been used, you can go directly to your Microsoft account, Services & subscriptions page to install your production and manage your subscription benefits.

If you bought Microsoft 365 Family and want to let other users to install Office, please don't ship the product cardinal to them because they will see the same mistake. Instead, send them an electronic mail or link using the procedure in How to share your Function 365 Home subscription benefit. This will add their Microsoft accounts to your subscription and allow them to go to their Microsoft account, Services & subscriptions page to install Office apps on their own devices.

Sorry, we can't find this product fundamental in our database (ERR_INVALID_TOKEN) or Sorry, nosotros can't set upward your account at the moment (ERR_MISSING_PARTNUMBER or ERR_PKPN_DETAILS_NOTFOUND)

You lot'll meet this error message if you enter a product central for a version of Office that isn't available for download from Office.com/setup. Here's where you can enter those production keys.

• Office 2011 for Mac and Office 2010 are no longer supported and non available for download if yous no longer accept media to download these versions. Learn more at Support has ended for Office for Mac 2011 or Cease of support for Office 2010.

• For Microsoft 365 Business Standard, go to https://role.com/setupkey.

If you're non sure what kind of product central you have, y'all can employ the Virtual support agent (English only). If your product key is for a supported version of Role, the Virtual support agent will provide a link to download Office. The Virtual support agent tin can also permit you know if your product key has been blocked and can connect you to a live agent.

Sorry, we can't set your account right now (NoMatchingOrEligibleProductsFound)

If you get this message, this means that your product primal was purchased in a different country or region than where you're currently located. Office product keys must be redeemed in the state or region where they are purchased. If you demand help, contact Microsoft support.

This can also happen if you effort to extend the duration of your current Microsoft 365 subscription with a product key that was purchased in a unlike country or region than the i originally used to beginning your subscription. For example, y'all prepare your Office subscription in China with a product key purchased at that place and you lot and so buy a product key in the United States, and endeavour to extend your Part subscription with information technology. In this scenario, you can either redeem the new key to a different Microsoft account or you can await until your subscription expires (at least a solar day after the expiry date) to use the new central with the same Microsoft account.

The product fundamental isn't valid (INVALID_PRODUCT_KEY or ERR_INVALID_TOKEN)

You'll run across this message along with either error code INVALID_PRODUCT_KEY or error code ERR_INVALID_TOKEN if you enter the wrong production primal, or if you have a typo in your product key.

Examples of using the wrong product key

Most Microsoft products apply a 25-character production key. If you own multiple Microsoft products, information technology'due south easy to confuse the keys and apply the wrong ane. Here are some common things that can happen:

• Using the production key from a sticker on a PC

  These product keys are ordinarily for Microsoft Windows. Bank check the sticker for a product name to make sure it's for the Office production you lot're trying to install.

• Using product keys for Function 2010 or before

  Office 2011 for Mac and Office 2010 are no longer supported and not bachelor for download if you no longer have media to download these versions. Learn more at Support has ended for Office for Mac 2011 or Finish of support for Office 2010.

• Using on Microsoft 365 for business organization product fundamental

  These product keys are entered in a unlike location. For aid, run across Enter your product fundamental for Office 365 for business.

• Using the production key provided by a school or organization

  If your school or arrangement has a book license agreement for Office, so you are using a different version of Role that uses book license keys. These keys can't be used for retail Office versions similar Home and Student, Home and Business, or Professional person, and can't be entered on this page. See Activate volume editions of Office for more information.

Mutual means people mistype the product key

Reading the product key from a label can be difficult. Letters and numbers may await the aforementioned.

To avoid typing mistakes, here's a list of commonly mistyped characters:

• The letter of the alphabet B and the number 8.

• The letter 1000 and the number 6.

• The letter O and the number 0.

• The letter Q and the number 0.

• The messages V and V dorsum to back (VV) appear similar the letter W.

Tip:If yous bought Function from an online retailer and received a confirmation electronic mail, try copying and pasting the product fundamental from this email instead of typing it.

The product key isn't valid (KEY_NOT_ACTIVATED)

You'll run across this message if the retailer where you purchased Office didn't activate the production fundamental at the bespeak of sale. The product key must exist activated by the retailer before you tin use it.

To resolve the issue, go back to the store where you purchased Part and have them activate the product key.

"Sad, you lot've reached the limit" (ERR_SUBSCRIPTION_MAX_SPAN_REACHED)

Y'all'll see this message if you endeavor to extend the corporeality of time on your Microsoft 365 subscription past v years.

Your Microsoft account can have only ane Microsoft 365 Family unit subscription associated with it. If you utilize the same Microsoft account to buy or redeem multiple Microsoft 365 subscriptions, you extend the corporeality of time for your subscription, up to a maximum of 5 years. This doesn't increment the number of Office devices y'all tin exist signed in to or increase the amount of online storage that's bachelor with the subscription. For more information, see What happens if I add another Office 365 for dwelling subscription plan to my account? and How sign in works in Office 365.

Sorry, we can't ready your account right now. Hang on to your product fundamental, and try over again subsequently (ConversionBlockedSubscriptionViolations)

We can't redeem your production key due to a billing issue with your Microsoft account.  Please go to your Microsoft account, Payment & billing folio, locate the Pay settings section, and select the link for Alter how you pay or Prepare how you pay.

Yous have reached the maximum number of Function products that can be associated to your Microsoft account

Yous tin can redeem up to 25 one-time purchases of Function 2019, 2016, or Office 2013 on the same Microsoft account. To redeem boosted products, you'll demand to create another Microsoft account. For more aid, see Getting maximum number mistake when you effort to redeem Office?

Note:This does not apply to Microsoft 365 subscriptions. Your Microsoft account tin have only one Microsoft 365 Family subscription associated with it.

I become an error that JavaScript is required to complete the activation procedure

Afterward you enter a valid product cardinal, the Next button should be enabled. Notwithstanding, if JavaScript isn't enabled in our browser, the Next button won't work. Use the guidance in Enable JavaScript to enable JavaScript in your browser. If you lot're using an iPad, you must employ another device to redeem your product key because JavaScript isn't supported on iPads.

My web browser is blocking cookies

Here's how to enable cookies if your browser is blocking them:

Edge (Windows 10)

1. In the Edge window, select More (...) > Settings > View advanced settings.

2. Scroll downwards to Cookies, and select Don't cake cookies

Internet Explorer

1. In Net Explorer, in the menu bar, selectTools > Internet options > Privacy > Advanced.

2. Select Accept or Prompt under Beginning-party Cookies, and Accept or Prompt under Third-political party Cookies.

3. Select OK.

Chrome

1. In a Chrome window, do 1 of the following:

   • In the browser address box, enter chrome://settings/content.

     OR

   • On the Chrome menu, select Settings > Show advanced settings, and and so under Privacy, select Content settings.

2. In the Content settings dialog box, under Cookies, make sure Allow local information to exist prepare (recommended) is selected.

3. Select Done and refresh the browser.

Mozilla Firefox

1. If y'all're using Windows, in the Firefox window, select Open carte du jour > Options.
   

   Tip: If you're using a Mac, go to Firefox > Preferences.

2. Select the Privacy tab.

3. In the History department under Firefox will, select Employ custom settings for history.

4. Brand certain Accept cookies from sites is checked and Accept third party cookies is fix to Always, and then select OK.

Safari

1. On your Mac, get to Safari > Preferences > Privacy.

2. Nether Cookies and website data, select Ever allow.

3. Select Close and refresh the browser.

Issues with language or geographical issues

Hither are the common errors and how to set up them.

My state or region isn't listed

After y'all enter your production primal, your current country or region might not appear in the list, or the website linguistic communication might alter. This can happen if you buy your product key in a different country or region than where yous redeem information technology. Your product key is just valid for the countries or regions listed. If you lot need aid, contact Microsoft support.

I get the error "This product key isn't meant for your region"

If y'all get this message, this means that your product central was purchased in a dissimilar country or region than where you're currently located. Office product keys must be redeemed in the country or region where they are purchased. If you demand assistance, contact Microsoft support.

I go the mistake "Sorry, we can't apply this product key because your current subscription was set in another land/region" (BillingAccount)

If you get this message, this means that your production central was purchased in a different land or region than where you're currently located. Please try to redeem your product fundamental at https://microsoft.com/redeem. If that doesn't work, delight contact Microsoft support.

Microsoft business relationship limits for Role

The redemption procedure on https://office.com/setup and https://microsoft365.com/setup associates your Role product with your Microsoft business relationship. Here are some important limits regarding your Microsoft account.

• Your Microsoft account can take only one Microsoft 365 Family subscription associated with it. If yous utilize the same Microsoft business relationship to buy or redeem multiple Microsoft 365 subscriptions, you extend the corporeality of time for your subscription, upwards to a maximum of 5 years. This doesn't increment the number of Office devices y'all can be signed in to or increase the amount of online storage that's available with the subscription. For more information, run into What happens if I add another Office 365 for dwelling subscription plan to my account? and How sign in works in Office 365.

• If you have Microsoft 365 Family and you demand to support more than 6 people on your subscription, we recommend purchasing an Office 365 business subscription or volume license products of Office instead.

• You lot can redeem up to 25 one-time purchases of Function 2019, Office 2016, or Office 2013 on the aforementioned Microsoft account. If you'd like to purchase more than 25 copies of Office for piece of work, we recommend purchasing an Office 365 business subscription or book license products of Part instead.

atkinsrevent.blogspot.com

Source: https://support.microsoft.com/en-us/office/get-help-with-product-key-errors-on-office-com-setup-e5064f7b-2a8d-4e77-bd59-f1d828086851

Share this post